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The checkout page will display currently available payment methods. Some methods offer instant confirmation, while others require manual verification before the order enters the shipping process.
Payment Arrangements
Instant Payment and Manual Verification - Both Situations Will Be Clearly Explained.
We strive to make payment arrangements clear and straightforward: those that can be confirmed instantly will be processed immediately by the system; those requiring manual verification will be followed up as soon as possible after payment, so you'll always know the status of your order.
Credit Card Payment
Shopify Payments
Supports major credit cards commonly used in Hong Kong. The actual available card types are subject to what is displayed on the checkout page. All amounts are settled in HKD.
Local Payment
Airwallex and E-wallets
Depending on the order requirements, payment options such as Airwallex, PayMe, AlipayHK, WeChat Pay, and FPS may be available. The actual arrangements are subject to confirmation at checkout or by customer service.
Verification Process
Some Methods Require Manual Confirmation
If you use a payment method that requires verification, please complete the payment according to the instructions and retain your payment record or screenshot for our follow-up.
Order Processing
Shipment Arranged After Payment Confirmation
Only after payment confirmation is completed will the order officially enter the packaging and shipping process. Orders for which verification has not been completed may experience delayed processing.
Payment Process
What You Need to Know Before and After Checkout
- Submit your order and select a suitable payment method.
- Complete online payment, or pay using local payment methods as instructed.
- If it is a payment method requiring verification, please retain your payment record and provide a screenshot or relevant information if necessary.
- Once payment is confirmed, the order will enter the packaging and shipping process.
Currency
All orders are settled in Hong Kong Dollars. If your payment service provider involves exchange rates or additional fees, please refer to the final amount displayed by that service provider.
Need Assistance
If payment fails, you are charged twice, information is incomplete, or you are unsure which payment method to choose, please contact us before completing your order.
Payment Inquiry
For payment verification, submitting additional information, or checking order status, please contact us via WhatsApp +852 9129 1287 or cs@gadgetching.com.hk.